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David Shim on Leveraging AI to Understand Meeting Engagement

Read AI’s David Shim discusses the potential of AI co-pilots in the workplace.

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David Shim is a serial entrepreneur and investor, formerly CEO of Foursquare and now founder of Read.ai, an AI meeting summarizer. David shares insights into Read.ai's origins, vision for AI co-pilots, and experiences building companies, plus his perspectives on the current AI hype cycle.

What you’ll learn

  • Explore how Read.ai started by using video and audio to gauge sentiment and engagement during meetings, in order to determine if they are a good use of time.

  • Learn why Read.ai moved away from real-time analytics to focus on post-meeting summaries, incorporating a unique narration layer that analyzes reactions to conversation.

  • Discover how Read.ai is leveraging its unique data and models to create a co-pilot that integrates across multiple platforms, providing users with relevant information and insights.

  • Understand David’s investment strategy, including why he prioritizes investing in venture funds run by smart people and supports founders he knows and trusts.

  • Hear David’s perspective on the AI landscape, including why he believes that agents are still in their early stages and that integrations will drive the next wave.

Takeaways

  • Hybrid work is the future, especially for senior employees, while early career professionals benefit more from in-person interactions due to enhanced mentorship and relationship-building opportunities.

  • Read.ai analyzes meetings using video and text to understand sentiment and engagement, providing a “narration layer” to transcripts by capturing reactions to spoken words.

  • Tapping into emotional reactions and engagement levels during meetings enhances the quality of AI-generated summaries, highlighting what truly resonates with participants rather than just transcribing words.

  • The company has seen rapid growth through a product-led approach, adding 25,000-30,000 net new users daily without spending on media, by focusing on solving clear problems.

  • Read.ai is evolving toward becoming a ubiquitous AI co-pilot by integrating across platforms (like Notion, JIRA, Slack), offering insights and optimizing workflows beyond meeting summaries.

  • To avoid over-reliance on LLMs, Read.ai uses its own proprietary models for 90% of its processing, leveraging LLMs primarily for the “last mile” of generating readable summaries.

  • AI-driven dubbing is revolutionizing global marketing, enabling companies to translate videos into multiple languages with native-sounding voices and lip-syncing in minutes.

  • David became the youngest licensed stockbroker in the nation at 17 by emancipating himself from his parents to gain legal trading rights, highlighting his entrepreneurial drive.

Viral quotes

  • "The ability to actually process that without just using the words was something that we said, I was like, this is going to be valuable."

  • "Meetings are natively multiplayer. You can't have a virtual meeting without more than one person, right?"

  • "All AI is draft AI. Like it gets into like 80% draft...but you can never like trust it to take it to the final version of it."

In this episode, we cover

  • (00:02) Introduction

  • (00:54) David Shim Introduction

  • (00:59) David joins the show from Seattle

  • (01:17) Remote, Hybrid, or In-office?

  • (03:39) Origin of Read AI

  • (08:42) Video and text analysis

  • (11:33) Customer Value

  • (14:50) Customer Acquisition

  • (20:05) Future of AI co-pilots

  • (22:59) Horizontal vs. Vertical approach

  • (24:55) Foundation models and pricing

  • (30:26) How Read AI is using AI

  • (34:09) The trend of AI agents

  • (37:17) Read AI vision for the future

  • (41:11) David's Investment strategy

  • (46:21) Youngest stockbroker in the nation

  • (50:59) What David is consuming

  • (52:38) Mentors that helped David

  • (54:13) Advice for founders and investors

Recommended podcasts

  • My First Million

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Stay Curious,

Nataraj